Política de Privacidade

Summary

Viagem does not sell or share your personal data with third parties for their own purposes, and it does not use third-party analytics, advertising, or tracking tools of any kind. The information you enter into Viagem — your trips, bookings, and travel details — is used only to provide the app to you.

Who we are

Viagem is a company based in the United Kingdom. If you have any questions about this policy or how your data is handled, you can contact us here.

What we collect

We collect and store only what is needed to provide the app to you:

• Account and sign-in data — your passkey (WebAuthn) credential, which lets you sign in without a password. We never see or store your biometric data itself, only the credential your device generates.
• Travel data you enter — flights, accommodation, payment methods, loyalty programs, and related details you add while using the app.
• Connection information — such as your IP address, approximate region, and time zone, used to secure your account and shown back to you in Account Settings so you can review recent activity.
• Push notification tokens — only if you opt in to notifications, so we can send them to your device.

What we don't do

• We don't use third-party analytics, crash reporting, or advertising SDKs.
• We don't sell, rent, or share your personal data with data brokers or advertisers.
• We don't use your travel data for any purpose other than providing Viagem to you.

How we use your data

We use the data described above only to:

• operate and maintain the app, and sync your data across your devices;
• secure your account, for example by letting you review recent sign-in activity;
• send you notifications you've opted in to; and
• comply with legal obligations, or respond to a valid legal request, if we're ever required to.

Where your data is stored

Your data is stored in databases and infrastructure operated by Cloudflare Inc, which may process data in multiple regions as part of its global network. Cloudflare acts as our data processor: it stores and transmits data under our instructions and cannot use it for its own purposes. We do not use any other third-party service to store or process your personal data.

Data retention and deletion

We keep your data for as long as your account is active. You can delete individual trips, bookings, or other records at any time from within the app. If you'd like your account and all associated data deleted entirely, contact us and we will do so promptly.

Security

All connections to Viagem are encrypted in transit (HTTPS). Sign-in uses WebAuthn passkeys instead of passwords, which are resistant to phishing and cannot be reused across services.

Your rights

Depending on where you live, you may have rights under data protection law (such as the UK GDPR or EU GDPR) to access, correct, export, or delete your personal data, or to object to or restrict how it's processed. You can exercise most of these rights directly within the app, or by contacting us. If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority (for example, the UK Information Commissioner's Office).

Children

Viagem is not directed at children, and we do not knowingly collect personal data from anyone under 16.

Changes to this policy

If we make material changes to this policy, we'll update the effective date above and, where appropriate, notify you within the app.

Contact us

Questions about this policy or your data can be sent via our Contact page.